Privacy Policy
Effective Date: May 8, 2026
Welcome to E-Bike Central (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use and protect information when you visit ebikecentralpdx.com (“Website”), contact us or use our services. By using this Website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Information You Provide
When you contact us, submit a form, request service, place an order or sign up for promotions, we may collect information such as:
Name
Email address
Phone number
Billing and shipping address
Vehicle or e-bike information
Payment information
Service history and purchase details
Automatically Collected Information
When you visit our Website, certain information may be collected automatically, including:
IP address
Browser type
Device information
Website usage activity
Pages visited and time spent on the site
This information may be collected using cookies and similar technologies.
How We Use Your Information
We may use your information to:
Process orders and payments
Schedule service appointments
Communicate regarding purchases, service and support
Respond to inquiries
Improve our Website and customer experience
Send updates, promotions or marketing communications
Detect fraud or unauthorized activity
Comply with legal obligations
By providing your phone number, you consent to receive text messages from us regarding products, services, appointments, promotions and customer support. These messages may be sent using automated technology. Message and data rates may apply. Consent to receive text messages is not a condition of purchase.
Text Messaging & Mobile Information
You may opt out of receiving text messages at any time by replying STOP to any message or by contacting us directly.
We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers who support our business operations, such as customer service, scheduling and communication platforms.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies & Analytics
Our Website may use cookies, analytics tools and similar technologies to improve functionality and understand visitor behavior.
You may disable cookies through your browser settings, though some portions of the Website may not function properly.
Sharing of Information
We do not sell your personal information.
We may share information with trusted third-party service providers as necessary to operate our business, including:
Payment processors
Website hosting providers
Marketing platforms
Financing providers
Shipping carriers
Service software and communication providers
We may also disclose information if required by law or to protect our rights, customers and business operations.
Financing Applications
If you apply for financing through third-party providers linked from our Website or in-store systems, your information is governed by the privacy policies of those financing companies. We do not control third-party privacy practices.
Data Security
We take reasonable administrative, technical and physical measures to protect personal information from unauthorized access, disclosure, alteration or destruction. However, no method of internet transmission or electronic storage is completely secure.
Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
Children’s Privacy
Our Website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.
Your Rights
You may:
Opt out of marketing emails at any time using the unsubscribe link provided in emails
Opt out of text messages by replying STOP
Request access to the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal information, subject to legal requirements
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
E-Bike Central
Sherwood, Oregon
Email: ebikecentralpdx@gmail.com
Website: ebikecentralpdx.com